Twilio said its revenue for fiscal 2023, 2022 and 2021 was $4.2 billion, $3.8 billion and $2.8 billion, respectively, and its net loss was $1.0 billion, $1.3 billion and $949.9 million. Revenue from its top 10 Active Customer Accounts accounted for 10%, 12% and 11% of total revenue, respectively.

1. 01

   Twilio said its revenue for fiscal 2023, 2022 and 2021 was $4.2 billion, $3.8 billion and $2.8 billion, respectively, and its net loss was $1.0 billion, $1.3 billion and $949.9 million. Revenue from its top 10 Active Customer Accounts accounted for 10%, 12% and 11% of total revenue, respectively.

2. 02

   The company said it recorded a total impairment loss of $285.7 million on Segment's developed technology and customer relationship intangible assets in Q4 2023. In its goodwill assessment performed after recording the impairment, it concluded that goodwill was not impaired.

3. 03

   Twilio said it repurchased 11.3 million shares for $672.1 million under its $1.0 billion authorized program in 2023, and that about $327.9 million remained available as of December 31, 2023. The company also said it recorded cumulative restructuring expenses of $165.7 million in 2023 related to its workforce reduction plans of about 17% and about 5%.

4. 04

   Twilio said it held cash and cash equivalents of $655.9 million and short-term marketable securities of $3.4 billion as of December 31, 2023. In 2023, net cash provided by investing activities was $228.6 million, net cash used in financing activities was $643.6 million, and $668.8 million was used for share repurchases, including related costs.

Key figures

Fiscal year ended December 31, 2023

Revenue

$4.2B

Operating income

−$877M

Net income

−$1.0B

EPS

−$5.54

Gross profit

$2.0B

Operating cash flow

$415M

Analysis scope · Management's discussion (MD&A)We analyzed excerpts of the Management's Discussion and Analysis (MD&A) section (with omissions). Other sections of the report, such as the notes to the financial statements and risk factors, were not reviewed.

AI summarized the filing and translated the summary into English; it may differ from the original. For reference only, not investment advice. AI translated the published Korean report into English. Figures are copied as filed, not recalculated.

Original filing

The filing as submitted to SEC EDGAR. You can check the figures and statements of this summary against it.