ServiceNow said remaining performance obligations as of December 31, 2024 were $22.3 billion, of which 46% represented current remaining performance obligations. RPO increased 23% and current remaining performance obligations increased 19% compared to December 31, 2023.

10-KAnnual reportFiled Jan 30, 2025Period of report Dec 31, 2024Summary published (UTC) Oct 10, 2026

Key points

AI summary

ServiceNow said remaining performance obligations as of December 31, 2024 were $22.3 billion, of which 46% represented current remaining performance obligations. RPO increased 23% and current remaining performance obligations increased 19% compared to December 31, 2023.
The company said net cash provided by operating activities for fiscal 2024 was $4.3 billion, an increase from $3.4 billion in the prior year. It cited higher collections driven by revenue growth as a factor in the increase.
ServiceNow said it repurchased 0.8 million shares of common stock for $696 million in open market transactions during fiscal 2024. As of December 31, 2024, approximately $266 million remained available under the authorized repurchase program, and in January 2025 the board of directors authorized an additional $3.0 billion in repurchases.
The company said income tax provision for fiscal 2024 was $313 million. It attributed this primarily to the mix of earnings and losses in countries with differing statutory tax rates, offset by excess tax benefits of stock-based compensation. For fiscal 2023, there was an income tax benefit of $723 million.

Key figures

Fiscal year ended December 31, 2024

Revenue: $11.0B
Operating income: $1.4B
Net income: $1.4B
EPS: $6.84
Gross profit: $8.7B
Operating cash flow: $4.3B

From the XBRL financial data filed with the SEC · not processed by AI.

Summary

AI-written

Analysis scope · Management's discussion (MD&A)We analyzed excerpts of the Management's Discussion and Analysis (MD&A) section (with omissions). Other sections of the report, such as the notes to the financial statements and risk factors, were not reviewed.

RPO $22.3 billion, Current RPO 46%

ServiceNow said remaining performance obligations as of December 31, 2024 were $22.3 billion, of which 46% represented current remaining performance obligations. RPO increased 23% and current remaining performance obligations increased 19% compared to December 31, 2023.

Source · Based on the MD&A text of the filing

Operating Cash Flow $4.3 billion

The company said net cash provided by operating activities for fiscal 2024 was $4.3 billion, an increase from $3.4 billion in the prior year. It cited higher collections driven by revenue growth as a factor in the increase.

Source · Based on the MD&A text of the filing

Share Repurchases $696 million

ServiceNow said it repurchased 0.8 million shares of common stock for $696 million in open market transactions during fiscal 2024. As of December 31, 2024, approximately $266 million remained available under the authorized repurchase program, and in January 2025 the board of directors authorized an additional $3.0 billion in repurchases.

Source · Based on the MD&A text of the filing

Income Tax Provision $313 million

The company said income tax provision for fiscal 2024 was $313 million. It attributed this primarily to the mix of earnings and losses in countries with differing statutory tax rates, offset by excess tax benefits of stock-based compensation. For fiscal 2023, there was an income tax benefit of $723 million.

Source · Based on the MD&A text of the filing

AI summarized the filing and translated the summary into English; it may differ from the original. For reference only, not investment advice. AI translated the published Korean report into English. Figures are copied as filed, not recalculated.

Original filing

The filing as submitted to SEC EDGAR. You can check the figures and statements of this summary against it.

View the original filing on SEC EDGAR ↗

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