The company said RPO was $18.0 billion as of December 31, 2023, of which 48% was cRPO. RPO increased 29% and cRPO increased 24% compared with December 31, 2022.

1. 01

   The company said RPO was $18.0 billion as of December 31, 2023, of which 48% was cRPO. RPO increased 29% and cRPO increased 24% compared with December 31, 2022.

2. 02

   ServiceNow said its income tax benefit for fiscal 2023 was $723 million, and its effective tax rate was (72%). As of December 31, 2022, it had released $1.05 billion of the $1.2 billion valuation allowance and maintained $196 million of valuation allowance against its California deferred tax assets.

3. 03

   The company said net cash provided by operating activities for fiscal 2023 was $3.4 billion, up from $2.7 billion a year earlier. It attributed the increase to higher collections from revenue growth.

4. 04

   The company said its board of directors approved a share repurchase program of up to $1.5 billion in May 2023. In fiscal 2023, it repurchased 0.9 million shares in open market transactions for $538 million, and as of December 31, 2023, $962 million remained available under the program.

Key figures

Fiscal year ended December 31, 2023

Revenue

$9.0B

Operating income

$762M

Net income

$1.7B

EPS

$8.42

Gross profit

$7.0B

Operating cash flow

$3.4B

Analysis scope · Management's discussion (MD&A)We analyzed excerpts of the Management's Discussion and Analysis (MD&A) section (with omissions). Other sections of the report, such as the notes to the financial statements and risk factors, were not reviewed.

AI summarized the filing and translated the summary into English; it may differ from the original. For reference only, not investment advice. AI translated the published Korean report into English. Figures are copied as filed, not recalculated.

Original filing

The filing as submitted to SEC EDGAR. You can check the figures and statements of this summary against it.